The Department of Charitable Gaming is dedicated to protecting the privilege of fundraising through charitable gaming for all licensees. We continue to fulfill our commitment to the integrity of the charitable gaming industry in Kentucky. Complaints can be filed three ways.

You may email your complaint to:  DCG.Complaints@ky.gov

Print the complaint form below. Complete and mail to:

Department of Charitable Gaming
Attn: Russell Kegel 
500 Mero Street 2NW24
Frankfort, KY 40601

Call our toll-free telephone number 800-729-5672. To assist in the investigation of your complaint, please have as much information as possible available at the time of your call (e.g., date, time and location of incident, specific individuals involved, copies of pull tabs or other evidence).

CG-Complaint Form